Your privacy is fully protected at 77ea

We collect the following types of information for account registration, processing transactions, and improving service quality on the 77ea platform:

1.1 Personally Identifiable Information

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Residential address
• National ID card or passport details (when identity verification is required)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking account details (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Technical and Usage-Related Information

• IP address and device information
• Browser type and operating system
• Platform access times and session data
• Information collected from cookies and similar tracking technologies

77ea uses your information only for specific and legitimate purposes. We use your information for the following:

• To complete account registration and verify identity
• To process deposit and withdrawal transactions
• To enforce responsible gaming policies and verify age
• To provide technical support and customer service
• To prevent fraud, money laundering, and unauthorized activity
• To send relevant promotional information and offers (only with your consent)
• To improve service quality and develop new features
• To comply with applicable legal and regulatory obligations

77ea never sells your personal information or shares it with unauthorized third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted technology and payment partners who help operate our service. These partners are given access only to the information necessary for their specific service functions. They are contractually bound to uphold our privacy standards.

3.2 Legal Obligations

We may be required to provide information to legal authorities in order to comply with court orders, government directives, or applicable law.

3.3 Fraud Prevention

We may share information with relevant authorities to identify fraud, money laundering, or other illegal activity.

77ea follows the highest industry standards to protect your personal and financial information. Our security infrastructure includes:

• SSL/TLS Encryption: All data transmission between the website and servers is encrypted.
• Secure Data Storage: Stored information is kept on encrypted, access-controlled servers.
• Two-Factor Authentication: An additional security layer for account access.
• Regular Security Audits: Routine audits are conducted to identify system vulnerabilities.
• Access Controls: Only authorized staff can access specific information.
• Fair Play Measures: Transparency and fairness are ensured across gaming systems.

However, no method of data transmission over the internet is 100% secure. We take every precaution, but we cannot guarantee absolute security.

The 77ea website uses cookies and similar tracking technologies. These help improve website functionality and personalize your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Necessary for operating the service — maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help analyze service usage and identify areas that need improvement.

You can disable cookies through your browser settings. However, this may limit some functionality of the service.

77ea retains your information only for as long as necessary. Retention periods are determined according to the following policy:

• Active Account Data: Retained for as long as the account remains active.
• Financial Transaction Records: Retained for the period required by legal obligations.
• Closed Account Data: Even after an account is closed, limited information may be retained for a specified period to meet applicable legal obligations.
• Marketing Communication Data: Retained until you unsubscribe.

Once the retention requirement has ended, we securely delete or anonymize the information.

As a user of the 77ea platform, you have the following rights over your own information:

• Right of Access: You have the right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances ("right to be forgotten").
• Right to Restrict Processing: The right to request that data processing be limited in certain cases.
• Right to Data Portability: The right to request your information in a machine-readable format.
• Right to Object: The right to object to certain types of data processing, including marketing communications.

To exercise these rights, contact us at [email protected]. We will respond to your request in a timely manner in accordance with applicable law.

77ea is operated exclusively for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of registration. If we determine that a minor's information has entered our system, we will immediately close that account and delete the associated information.

With your explicit consent, 77ea may send you promotional information, bonus offers, and platform updates. Every marketing message will include an option to unsubscribe.

You can stop marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any email
• Notifying us at [email protected]
• Changing your preferences from your account settings

Opting out of marketing communications will not affect important account-related notifications.

77ea may work with servers and service providers located in different countries. Even if your information is transferred outside Bangladesh, we ensure that the protection standards described in this Policy are maintained for the transferred data.

For international transfers, we ensure appropriate contractual safeguards are in place so that your information is handled properly.

The 77ea platform may contain links to third-party websites. These websites follow their own privacy policies and 77ea is not responsible for their practices.

We advise you to read the privacy policy of any third-party site before visiting it and make your own informed decision.

77ea may update this privacy policy from time to time. For significant changes, we will notify you by:

• Posting a prominent notice on the website
• Sending a notification to your registered email
• Clearly stating the update date at the top of this page

Continued use of the service after changes are made will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We take all privacy-related requests seriously and will do our best to respond in a timely manner in accordance with applicable law.